All Sales Are Final

At Artisans of Nations, we take great pride in curating original and limited-edition artwork from contemporary artists. Each piece is made available through direct partnerships with artists under standardized industry agreements that do not allow returns or exchanges. As such, all sales are final. Each product is one-of-a-kind.

Why We Don’t Accept Returns or Exchanges

The art industry operates differently from most retail businesses. Here’s why:

Artist Agreements: Our artists maintain strict policies around the handling and resale of their work. Once a piece is sold, it is considered part of a permanent collection and cannot be returned or exchanged without breaching those agreements.

• Artwork Authenticity and Provenance: Return policies can undermine the integrity of provenance (ownership history), which is critical in maintaining the value and trust behind each artwork.
• Condition Assurance: To preserve the pristine condition of each piece, artwork is handled minimally and securely packed for delivery. Returned artwork introduces risk of damage or devaluation.

This practice is standard across the fine art industry, as seen with galleries, art fairs, and auction houses many of which also uphold final sale policies for original works and limited editions.

To complete your return, we require a receipt or proof of purchase.

Secure Packaging & Shipping: We work with specialized art shippers to ensure your piece arrives safely and in excellent condition.

Detailed Artwork Listings: We ensure every piece listed includes high-quality images, dimensions, materials, framing details (if applicable), and artist information so you can make an informed purchase.

Collector Support: Have questions before you buy? Our collector services team is happy to provide additional information, photos, or guidance to help you feel confident in your selection.

Frequently Asked Questions (FAQs)

Q: Can I cancel my order after placing it?
A: Orders may only be canceled within 24 hours of purchase, provided the artwork has not already been prepared for shipment. Please contact us immediately at orders@artisansofnations.com to check if cancellation is possible.

Q: What if my artwork arrives damaged?
A: While returns are not accepted, we will work with you to resolve any issues related to shipping damage. Please inspect your delivery immediately and notify us within 48 hours of receipt. Include photos of the packaging and the artwork, and we’ll help file a claim or arrange a resolution with our shipping partners.

Q: Can I exchange my artwork for a different piece?
A: Unfortunately, no. Due to artist agreements and the unique nature of each piece, we are unable to offer exchanges.

Q: Do you offer previews or consultations before purchasing?
A: Yes! We’re happy to provide additional images, close-ups, and details upon request. We also offer collector consultations to help guide you toward artwork that fits your space, style, or collection goals.

Q: What if I made a mistake in the shipping address?
A: Please contact us as soon as possible. If your order has not yet shipped, we can update the delivery address. Once an order has shipped, we’ll do our best to redirect it, but rerouting may incur additional fees.

Need help?

If you have any questions or need further assistance, our team is here to help.
📩 orders@artisansofnations.com
📞 505-570-5583
🕒 Business Hours: Monday – Saturday, 12PM – 5PM; by appointment only